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1.4 Comprehending privacy and confidentiality requirements

Privacy and confidentiality are legal terms that relate to your casualty being free from intrusion; as well as your restriction from releasing any information about your casualty to a third party.

The Privacy Act 1988 is an Australian law which regulates the handling of personal information about individuals. This includes the collection, use, storage, and disclosure of personal information. Personal information about the health of a casualty should be confidential.

In all first aid situations, a first responder must take steps to assist the person and maintain personal privacy. This information includes, details of medical conditions and treatment provided. A first responder should only disclose personal information about the casualty to:

When providing first aid, your unconscious casualty may be in a position when they are most vulnerable due to the nature of the injuries as well as their circumstances. In today’s world, almost everyone uses their mobile phones to take pictures in public.

DO NOT:

Any information and documentation you have obtained about a casualty whilst rendering first aid should remain confidential.